Korean Air Website Review & Ratings + Korean Air Coupons
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Korean Air Website Review & Ratings + Korean Air Coupons

Korean Air : Products & Services

Korean Air is the flag carrier airline company providing domestic and international flight to different destinations including one hundred and twenty four cities and fourty three countries. Their focus is on improving their passenger experience, from airport lounge to on-board. Their efforts have made them one of the top twenty airline by total number of passengers carried. All their services can be availed through their website and airport offices.

Korean Air : Company Background

Korean Air is a the flag carrier and the largest airline of South Korea, with global headquarters located in Gonghang-dong, Gangseo-gu, Seoul, South Korea. Korean Air was founded by the South Korean government in 1962. On 1 March 1969, the Hanjin Transport Group took control of the airline. Passenger services started on 19 April 1972. Korean Air's international passenger division and related subsidiary cargo division together serve 130 cities in 45 countries, while its domestic division serves 20 destinations They have been in this industry for last fifty years.

Korean Air : Customer Feedback & Reviews

There is an abundance of customer comment on Korean Air’s service. Most of these ratings were above average with four-starsSome passengers, however, were less than pleased and rated the airline quite low. Many of the low ratings were the outcomes on the quality of their in flight service. Many of them were also unhappy with the seats and meals. But rest others were quiet happy with the competitive price and service of Korean Air.

Korean Air : Business Credibility & Trustworthiness

The accreditation of SkyTeam, the global airline alliance partnering 19 members, symbolizes the credibility of Korean Air. There is a lot of feedback which proves that they are pleased with the ticket price, loung, in flight services of Korean Air for supporting their business. They have got some major media coverage by creating a new low-cost carrier called Jin Air in Korea. Many online airline review sites wrote about Korean Air favorably. Korean Air was awarded with the Awarded '2011 Grand Final World's Most Innovative Airline' by World Travel awards. No BBB rating was found.

Korean Air : Website Popularity & Google Ranking

Alexa does not show any submitted reviews for koreanair.com; however, its global rank is 26,588 and rank in Korea is 1002. A further snapshot of koreanair.com’s popularity is a count of 5,106 sites linking in to it.  The site has 24.9% search traffic with a solid impact on search queries.  The Google PageRank is 7 out of 10 with over 250,000 estimated monthly visitors.

Korean Air : Social Media Presence

Korean Air is found on Twitter, with 17,971 followers and on Facebook with 2,895 likes. Their social networking links are found on their company website. When searched on search engines such as Google and Yahoo, no other social media sites such as Google+, Pinterest and so forth was found for this company.

Korean Air : Website Security & Safety

Koreanair.com’s security is not mentioned on the site itself.  A test e-ticket purchase does not confirms that koreanair.com uses a secure (https://) connection when booking a flight and taking payment information.  The site checks out favorably through Google’s diagnostic page; it is not listed as suspicious, nor has any malicious software been found in the last ninety days.  Koreanair.com has not been an intermediary for malicious software distribution and has not hosted any such software, either.

Korean Air : Pricing & Packages

Korean air provides a wide choice of tickets from economy class to uniquely designed business class and first class.  Pricing in the economy class seats offers different discount offers several times a year. Their regular ticket price appears competitive.  However, some customers have stated that the prices are somewhat higher than other airlines in some cases. This was not wholly supported in reviews of the other sites.

Korean Air : Shipping Rates & Policies

Shipping is not applicable for this company.

Korean Air : Payment Methods Accepted

While booking or purchasing e-ticket from koreanair.com, it accepts credit cards in the following forms: MasterCard, Visa and American Express. Alternative forms of payment such as PayPal, EbillMe, BillMeLater, E-Check, EFT and QPass are not accepted. Maybe it is a case where they will expand on their forms of payment a little later.

Korean Air : Returns, Refunds & Exchange Policy

The company has an online e-ticketing system for booking tickets from koreanair.com and has a refund policy for cancellation of flights. Tickets issued by Korean air or in case of service disruption in which Korean Air is responsible are eligible for refund. The validity of a ticket can either be one year from the issuance date or one year from the departure date. One can apply for a refund within thirty days from the expiry date of the ticket. The service charge is USD 30. A refund will be paid in the currency of the country where the refund service is processed.

Korean Air : Product images & screenshots
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